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Privacy Policy
Effective Date: 08/07/25


This Privacy Policy explains how Vancouver Luxury Car Club Inc. (“VLCC,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you use the VLCC mobile app (the “App”).
By using the App, you consent to the practices described below.
 
1. Information We Collect
We collect the following types of information:

  • Personal Information: Name, email address, phone number, membership status, and preferences.
     

  • Booking Information: Vehicle reservations, booking history, time/date selections.
     

  • App Usage Data: Device information, IP address, and interaction behavior (e.g. pages visited, features used).
     

  • Communication Records: Messages sent via in-app concierge or member forums.
     

 
2. How We Use Your Information
We use your data to:

  • Provide and manage your VLCC membership experience
     

  • Facilitate vehicle bookings and availability
     

  • Enable communication with concierge and other members
     

  • Notify you of updates, confirmations, and private events
     

  • Maintain and improve the App’s functionality and security
     

 
3. Sharing of Information
Your information is never sold. We may share it only with:

  • Internal VLCC concierge and admin staff for service delivery
     

  • Trusted third-party providers (e.g. secure hosting, analytics) under strict confidentiality
     

  • Law enforcement if required by law or to protect VLCC and its members
     

 
4. Data Security
We use industry-standard encryption and access controls to protect your information. Only authorized personnel have access to your personal data.
 
5. Your Rights & Choices

  • You may update or correct your personal information at any time within the app.
     

  • You may request deletion of your account by contacting concierge@vancouverluxurycarclub.com.
     

  • You can opt out of certain notifications in your app settings.
     

 
6. Children’s Privacy
The VLCC app is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
 
7. Changes to This Policy
We may update this Privacy Policy as needed. If changes are made, we will notify you within the app or via email.
 
8. Contact Us
For any questions or concerns about this policy, please contact:
Vancouver Luxury Car Club Inc.
Email: concierge@vancouverluxurycarclub.com
Website: vancouverluxurycarclub.com

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